When auditing external agencies, look for these six core characteristics:
- Academic Foundations: Does the agency team possess formal scientific education or direct industry experience?
- Commercial Track Record: Have they successfully supported product launches, market access initiatives, and HCP engagement?
- Cross-Functional Agility: Can they collaborate effectively with medical affairs, regulatory, clinical, and commercial stakeholders?
- Evidence-Based Methodologies: Do they rely strictly on clinical data and verified market insights to build messaging?
- Omni-Audience Adaptability: Can they alter scientific content for different stakeholder groups without sacrificing data integrity?
- Micro-Differentiated Value: Do they grasp minor, yet highly significant, clinical differences between competing products?